Frequently Asked Questions

• How can I get a copy of my transcript or other academic records?

  Medical students and alumni can request records using the student record request form or in writing. Only mailed paper transcripts can be requested using the records request form. PDF electronic transcripts can be requested via Parchment. Written requests must include a signature authorizing the release of academic information. Requests can be faxed or emailed to the Office of the Registrar. Students needing an unofficial copy of their transcript can print or download one via their student account at my.okstate.edu. Visit our records request page for additional information. 

   

  Note: The Registrar’s Office cannot furnish copies of COMLEX or USMLE scores, letters of recommendation for residency applications, or transcripts or other materials submitted as part of your admission application to OSU-COM.

   

  Graduate students can request records online. Visit our graduate records request page for more information.

• How long does it take to get my records?

  General processing time for requests is 1-2 business days. Certain requests cannot be fulfilled if there is a Bursar hold on the account.

• How can I get my class rank?

  Students can view their most current class rank via the ProgressIQ site. Please note, class rank is not calculated in PIQ. Percentage grades for rank are submitted directly to the Registrar by Course Directors. Students needing a letter or other official document with class rank should use the records request form.

• When is updated rank available?

  Rank to end fall semesters is usually available at the end of January. Spring rank is usually available within two weeks after the end of the summer remediation period, which ends July 15th. The Registrar's Office will notify students whenever an updated rank is available.

• How is my class rank calculated?

  Unlike GPA, class rank is based on the percentage grade received in each class. A six-hour class will be weighted higher than a two-hour course. If two students have a 3.0 GPA, one may have an actual percentage average of 80, while the other could have an 89. The difference will be reflected in the class ranking.

• I'd like to take the USMLE. What do I do?

  Students are responsible for registering for the USMLE. Visit USMLE for more information, and choose the exam step you want to register for. There is a paper form that you will print out and complete. Please note that you cannot access the form until you have set up your account and paid for the exam.

   

  You will need a passport sized photo to affix to your form. Completed forms with photo attached can be dropped off at the Registrar's Office or scanned and e-mailed as a .PDF attachment. Forms without a photo attached will not be signed, including those scanned and emailed. We will forward the completed form to NBME for you. Forms are valid for 5 years, so a new form is not required to register for USMLE Step 2.

   

  Once you have submitted the completed form, NBME will contact the school and request an electronic verification of your enrollment. If this is not completed on your behalf, please call or e-mail the Registrar's office and someone will log in and complete this process for you. For specific questions, please contact NBME.

• How do I register for the COMLEX exams?

  Approval for COMLEX is processed automatically by the Registrar's office prior to each level of the exam. If you are having problems scheduling your exam, or you are not approved to take it, please contact the Registrar's office for help. Level 3 approval generally is processed within the first month after graduation. Level 3 approvals cannot be processed if there are outstanding graduation requirements still being completed.

• How do I change my name?

  Students are required to submit a copy of their new driver’s license and social security cards in order to change their name. Marriage licenses, divorce decrees, or court orders aren’t required and aren’t sufficient to process a name change. Students can fax or scan their documents to the Registrar, or bring them by the office and we will make copies. Name changes will be processed using the legal name on your documents.

• Email Changes

  Students can change their email address via the student self-service system; students with questions should contact the CHS Helpdesk.

• Board Exams

  Students should contact NBOME or NBME to update their names for COMLEX or USMLE.

• I'm eligible for veteran benefits – what do I do?

  Refer to our veteran benefits policies.

• I'm classified as an out-of-state resident. I'd like to change to in-state. How can I do that?

  OSU-COM students who accept an out of state slot can only change their residency status if they marry an existing Oklahoma resident. Students attending school full-time in Oklahoma are considered to be here for educational purposes by the Oklahoma State Regents for Higher Education and remain out-of-state as long as they are continuously enrolled fulltime.

• How does coursework appear on my transcript if I repeat or remediate a course?

  Remediators

  Students who receive a failing grade and remediate a course over the summer can receive a grade no higher than a C/70 percent after successful remediation. A grade change will be processed to change the failing grade to a C on the transcript. The percentage grade for class rank calculation will be updated to 70. The original failing grade won’t be visible on the transcript but will be noted on the MSPE.

   

  Repeaters

  When students have to repeat all or part of a year, their previous grades earned are excluded from their GPA; however, all grades and courses will still appear on the transcript from the prior year or semester. Each prior course will have a transcript notation stating that it is excluded from the GPA. Only the new coursework from the repeat year or semester will calculate into the GPA and credit hours. Repeating students will be ranked with their new class using only the new grades earned.

• How does probation appear on my transcript?

  Students may be placed on probation for either academic or behavioral or disciplinary reasons.

   

  Students placed on probation will see a notation with the date of the probation listed on their transcript. This date will be the date that they receive a letter from the Office of Academic Affairs placing them on probation. Once students are removed from probation, they will receive a second letter approving their release. Another notation noting the date that academic probation was removed will then be placed onto the transcript.

   

  Note: Students who are on probation during their education may be asked to report this information when completing licensure or other documents as practicing physicians. It is important to keep records and accurately report this when asked, as the school will generally also be asked to report this information. Self-reported information that does not match your school records can impede you in the licensing process.

• Do “Non-Cogs” appear on my transcript?

  Students will meet with the Academic Standards Committee when receiving a non-cog. The committee will make a recommendation and the student will receive a letter from the Office of Academic Affair with a course of recommended action. All letters and other paperwork associated with the receipt of a non-cog are placed in the student file. Whether or not the non-cognitive grade is notated on the transcript is at the discretion of the Committee and the Associate Dean for Academic Affairs. Non-cogs that appear on the transcript will be noted with the date of the letter and “Non-Cognitive Grade.”